Terms and Conditions

The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

All content appearing on this Web site is the property of:

Agent Royale

Copyright © 2012-2013 Agent Royale. All rights reserved. As a user, you are authorized only to view, copy, print, and distribute documents on this Web site so long as (1) the document is used for informational purposes only, and (2) any copy of the document (or portion thereof) includes the following copyright notice: Copyright © 2012-2013 Agent Royale. All rights reserved.

All brand, product, service, and process names appearing on this Web site are trademarks of their respective holders. Reference to or use of a product, service, or process does not imply recommendation, approval, affiliation, or sponsorship of that product, service, or process by Agent Royale. Nothing contained herein shall be construed as conferring by implication, estoppel, or otherwise any license or right under any patent, copyright, trademark, or other intellectual property right of Agent Royale or any third party, except as expressly granted herein.

Use Of Site
This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. Agent Royale and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if Vintage N’ Chic believes that customer conduct violates applicable law or is harmful to the interests of Agent Royale and its subsidiaries.

Privacy Policy
Agent Royale use of personal information that you may submit to Agent Royale through this Web site is governed by the Agent Royale Privacy Policy.
Your information is only used to fill your order. We do not sell or redistribute your information to ANYONE. All personal information supplied will remain within our organization and will not be shared with any external entity unless prior permission is given. Your personal information will not be sold, distributed or published in any manner.
This policy covers how we use your personal information. We take your privacy SERIOUSLY and will take all measures to protect your personal information.

Shipping & Delivery
Agent Royale ships merchandise to locations within Canada and the United States and U.S. territories, including Alaska, Hawaii, Puerto Rico, Guam, and the US Virgin Islands. Additionally, The risk of loss and title for all merchandise ordered on this Web site pass to you when the merchandise is delivered to the shipping carrier. Agent Royale is not responsible for any shipping or Customs delays.
The rate charged for the shipping of your order is based on the weight of your products, and your location. Before the final checkout page you will be shown what the cost of shipping will be, and you will have a chance to not place your order if you decide not to.  All orders are shipped within 2 business days.

All products are in Canadian Currency. All orders are shipped within 2 business days.
Customs and import duties may be applied to International orders when the shipment reaches its destination. Such charges are the responsibility of the recipient of your order and vary from country to country. Contact your local customs office for details.

Shipping laws are different in each country. It is your responsibility to check with your Customs office to verify whether the country to which you are shipping permits the shipment of your products. Agent Royale is not responsible for any direct, indirect, punitive, or consequential damages that arise from improper international shipping practices. Agent Royale is not responsible for any shipping or Customs delays.

Please keep in mind that shipping to international locations may take 4 – 12 weeks to arrive at its destination provided there are no delays at customs or with the shipping company. No tracking number will be available with standard shipping.

Sales Tax
Agent Royale charges sales tax for merchandise ordered on this Web site based on the applicable Provincial and Federal sales tax rate and the location to which the order is being shipped. No sales tax will be applied to any US orders.

Return Policy
You may purchase merchandise from this Web site by using any one of the payment options listed in (link to Payment Options).
Please review all purchases prior to checking out. Review size, measurements prior to purchase. Feel free to contact us for further inquiries regarding products.
Products must be in its original unused condition to be returned, unless there is a manufacturer defect. You must return the item within 14 days of your purchase. Merchandise that has been worn, used, or altered will not be accepted for return or exchange. All tags must be attached. All returns are subject to an inspection by Agent Royale. A refund will be issued if the item is deemed acceptable. If the item is not acceptable therefore not re-saleable then the item will be shipped back to you. Please note that shipping charges will not be refunded for returned merchandise. We would only refund shipping charges if we sent the wrong item, or the item was defective. We do not accept returns on products not purchased from this website.

Store Hours
Customer service is available as defined on the Contact Us page of this Web site.
9am-5pm EST
Monday – Friday

Although the information on this Web site is accessible worldwide, not all products or services discussed in this Web site are available to all persons or in all geographic locations or jurisdictions. Agent Royale and the advertisers each reserve the right to limit the provision of their products or services to any person, geographic area, or jurisdiction they so desire and to limit the quantities of any products or services that they provide. Any offer for any product or service made in the materials on this Web site is void where prohibited.

MISCELLANEOUS: The Terms and Conditions constitute the entire agreement between you and Agent Royale with respect to this Web site. The Terms and Conditions supersede all prior or contemporaneous communications and proposals, whether electronic, oral or written between you and Agent Royale with respect to this Web site. No modification of the Terms and Conditions shall be effective unless it is authorized by Agent Royale . If any provision of the Terms and Conditions is found to be contrary to law, then such provision(s) shall be constructed in a manner to closely reflect, as much as possible, the intentions of the parties, with the other provisions remaining in full force and effect.